Privacy Policy for Daily99

Last Updated: September 18, 2025

Welcome, agent. At Daily99, your trust is our most valuable asset. This Privacy Policy is your official briefing on how we collect, use, protect, and handle your personal data ("Intel") when you use the Daily99 mobile application, website, and all related services (collectively, the "Platform").

Our mission is to provide a thrilling and transparent experience. This policy is a core part of that mission and our commitment to complying with India's Digital Personal Data Protection Act, 2023 (DPDP Act).

By creating an account or using our Platform, you acknowledge that you have read and understood this Privacy Policy.

1. The Intel We Gather (Information We Collect)

To run a smooth, secure, and exciting operation, we need to collect certain intel. We are a "Data Fiduciary" under the DPDP Act, which means we control how your data is processed. We are committed to collecting only what is necessary for our mission objectives.

a. Account & Identity Data:

  • Phone Number: Your unique identifier, verified by a one-time password (OTP) to secure your account.
  • Social Login Information: If you choose to sign in via Google or Apple, we collect basic profile information from these services to create your account.
  • Name and Contact Details: Your full name and email address.

b. Transactional & Delivery Data:

  • Shipping Address: The physical location ("drop zone") where we send your purchased or won loot.
  • Order History ("Loot History"): A record of all your purchases and prize claims on the Platform.
  • Payment Information: Please note, we do not store your credit card, debit card, or net banking details. All payments are processed securely through our trusted third-party payment gateway, Razorpay.

c. Gamification & Profile Data:

  • Your Chosen Ally: Whether you align with Rahunox or Meecurya.
  • Gamification Progress: Your XCoin balance, transaction history, unlocked "Agent Accolades" (badges), and progress in "Daily Heists" (missions).
  • Virtual Inventory: A record of the virtual goods (like masks and backgrounds) you have unlocked in the Black Market.

d. Usage & Technical Data:

  • Interaction Data: Information about how you use the Platform, such as products you view or add to your favorites, features you interact with, and your activity in the "Green Room" live chat.
  • Device and Network Data: This may include your IP address, device type, operating system, and device identifiers. This intel helps us optimize the Platform and protect it from security threats.

e. Communications Data:

Any feedback, questions, or information you provide when you contact our Mission Support team.

2. Our Mission Objectives (How We Use Your Information)

We process your intel only for specific, explicit, and legitimate purposes, and only with your consent.

To Run the Operation: To create and manage your account, process your orders, deliver your products, and provide customer support.

To Power the Heist: To manage your entries for the 9:22 PM Daily Draw, operate the gamification engine (XClub, Daily Heists, Spins), and credit your account with any prizes or rewards.

To Personalize Your Experience: To provide you with tailored product recommendations and allow you to customize your agent avatar with your unlocked virtual gear.

To Improve the Platform: To analyze usage data to understand what's working, fix bugs, and develop new features that make your experience more thrilling.

To Communicate with You: To send you important transactional notifications (like order confirmations) and, with your explicit consent, marketing communications about new products or features.

To Ensure Security & Compliance: To prevent fraud, protect the security of our Platform, and comply with our legal obligations under Indian law.

3. Sharing Intel with Allies (How We Share Your Information)

We do not sell your personal data. However, to successfully complete our missions, we may need to share specific intel with trusted partners ("Data Processors") who perform services on our behalf.

Logistics & Delivery Partners: To deliver your purchased or won products to your address.

Payment Gateways: To securely process your payments (e.g., Razorpay).

Cloud & Technology Providers: To host our Platform and store data securely.

Analytics Providers: To help us understand and improve how our Platform is used.

We have legally binding contracts with these partners to ensure they protect your data with the same level of security we do and only use it for the specific mission they are assigned.

4. Securing the Vault (Data Security & Retention)

Data Security:

We have implemented reasonable security safeguards, including encryption, to protect your intel from unauthorized access, data breaches, or misuse. In the event of a data breach, we will notify you and the Data Protection Board of India as required by law.

Data Retention:

We will only retain your personal data for as long as is necessary to fulfill the purposes for which it was collected or as required by applicable laws. When you delete your account or withdraw your consent, we will erase your data in accordance with our legal obligations.

5. Your Agent Privileges (Your Rights and Choices)

Under the DPDP Act, you have several rights over your personal data. We are committed to making it easy for you to exercise them.

The Right to Access: You have the right to request a summary of the personal data we hold about you.

The Right to Correct & Update: You have the right to correct any inaccurate or incomplete information in your profile.

The Right to Erase: You have the right to request the deletion of your personal data, subject to certain legal obligations.

The Right to Withdraw Consent: You can withdraw your consent for the processing of your data at any time.

The Right to Grievance Redressal: You have the right to have your complaints and concerns addressed in a timely manner.

The Right to Nominate: You have the right to nominate another person to exercise your rights in the event of your death or incapacity.

You can exercise most of these rights directly through the "Account" section of the app. For all other requests, please contact our Grievance Officer.

6. Protecting Young Recruits (Children's Privacy)

The Daily99 Platform is intended for users who are 18 years of age or older. We do not knowingly collect personal data from individuals under the age of 18 ("Children").

In compliance with the DPDP Act, if we need to process data for a child, we will first obtain verifiable consent from their parent or legal guardian. We strictly prohibit any tracking, behavioral monitoring, or targeted advertising directed at children.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on the Platform or by sending you an email.

8. Contacting Mission Control (Grievance Officer)

In accordance with the Information Technology Act, 2000, and the Consumer Protection (E-Commerce) Rules, 2020, we have appointed a Grievance Officer to address your concerns regarding data privacy and other issues.

If you have any questions, concerns, or wish to exercise your rights, please contact:

Grievance Officer, Daily99

Email: grievance-officer@daily99.co.in